Category Archives: Learning Support

Talk the Talk, w/Help from the Presentation Center

Taking a Parkland College speech class this summer? Does your upcoming syllabus include a team project demonstration? No worries; let our Presentation Center help!

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Stop by Room C151 with your individual or group presentation project! Trish Barker, one of our COM faculty, will be in the center to help Parkland students and employees with:

  • Organizing or creating oral presentations
  • Creating visuals
  • Overcoming public-speaking anxiety
  • Creating a presentation assignment (faculty)
  • Coaching students through practice sessions (faculty)

We’re open during the 2016 early summer session, May 16–June 2:

8–9 a.m. Monday–Friday
12:30–2:30 p.m. Monday–Friday

A full summer schedule soon will be available at the Presentation Center’s web page.

[Associate Professor Jody Littleton teaches speech communication and serves as Parkland’s Study Abroad coordinator.]

 

Busy Restaurateur Thanks Parkland for Degree Push

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Although he’s too much of a gentleman to say it, Brian Farren probably scoffs at the notion of being “too busy” to return to school.

After all, this is the man who has a full-time job as an operations manager at FedEX and helps run the successful downtown eatery that bears his name while constantly taking classes and raising a family.  The 2015 Parkland graduate will complete his bachelor’s degree at Eastern Illinois University in May 2017 (Organizational and Professional Development) and is now contemplating grad school in addition to earning both personal fitness and life coaching certificates.

Brian recently took time for some Q&A with me about life as an adult learner:

How involved in Farren’s pub are you?

A: We have had Farren’s for a little over 16 years. My involvement comes and goes as needed. Day-to-day, I would say I am hardly involved at all; my wife deserves the lion’s share of the success we have had with that venture. We first met while employed at the same restaurant, so we are both capable, but hospitality is definitely her calling. I would consider myself the best pinch hitter she has. I am working an event for her this weekend because she will be out of town with our kids.

How has the Adult Re-entry Center helped you accomplish your academic goals?

A: I returned to school at Parkland College in August 2013. I first contacted Billie Mitchell, who was the director of the Adult Re-entry Center at the time. She listened to my goals and, using my transcripts from previous credits earned, helped me tailor a course of study to accomplish them. My journey was then handed to Tony Hooker, who finished what Billie had started. Tony was encouraging and helpful while I completed my studies at Parkland and always made himself available to answer my questions.

What advice would you give to prospective adult learners?

A: Get in and get started as soon as possible. Start slowly in order to reacquaint yourself with the learning environment, but don’t wait. The sooner you start, the sooner you will finish. Do not let the fact that you may be older than some of the other students bother you. You can be a great resource to them and you have the opportunity to bring maturity to the classroom that few others can provide. Adult life brings distractions that were not there in younger years, so keep your attention on your priorities and stay calm. Don’t try to do too much; you will finish if you stay focused.

Is there anything you would like to add?

A: I never thought I would have the desire to return to school, but as I near the end, I am glad that I decided to complete my education. The job market continually gets more competitive. Completing your education can provide what is needed to take advantage of future opportunities. I am grateful that I found the Adult Re-entry program at Parkland and that I took advantage of such a great local resource.

[To get started finishing your degree, contact Tony Hooker with the Parkland College Adult Re-entry Center at ahooker@parkland.edu or 217/351-2462.]

 

New Student Email System Coming March 21!

On Monday, March 21, 2016, the current student email system and Cobra Mail will go away and be replaced by a new, single student email system, Microsoft Outlook. Students will no longer need to hassle with checking two separate Parkland accounts, and email addresses will remain the same: username#@stu.parkland.edu.

Outlook IconOther benefits include advanced email features and a much larger mailbox quota of 50 GB. Students will be able to access Parkland email via a web page or download the email client onto a personal device.  Since summer 2015, students have been able to access the Microsoft Office 365 suite for free, but beginning on 3/21, Outlook will also be made available as part of that suite.

There are a few important things that students and faculty will need to be aware of prior to the email change:

  • Existing messages will NOT be transferred to the new system, but students will have access to the old stu.parkland.edu email system through the end of the spring 2016 semester.
  • Cobra Mail will not be transferred to Outlook and will not be available for reference after 3/21.  Students and faculty will need to forward any Cobra Mail messages they wish to retain to another email account prior to the changeover.
  • If your Parkland student email account is currently forwarded to another account, you will need to set that up again in the new system, as those settings will not transfer to Outlook.

For information on how the Outlook widget will look within Cobra Learning , please check out https://kb.parkland.edu/page.php?id=60731.

If you have any questions about the upcoming email change, please contact the Tech Service Desk at 217/353-3333 or TechHelp@parkland.edu.

Mapping the Future: Careers in Transition

It is never easy trying to plan for the unknown. This is especially true in the uncertain times our community and state are currently facing. Will there be funding? Will I have a job? If I change jobs, how long until that position is affected?

Positioning yourself for the next chapter in life can be overwhelming; where do you even start? A road map for success would be helpful, especially during times of unwanted career transitions (i.e. downsizing, layoffs, closings, etc).

Your Future Ahead Road Sign

Looking for a job—a really good job you actually want—will take time and a lot of effort. Changing careers is challenging because rarely will you meet ALL the must-have requirements, but there are things you can do and anticipate in your search that will help you shine.

We welcome you to learn from Rick Galbreath, SPHR, who is a nationally published author, public speaker, trainer, consultant and founder of Performance Growth Partners Inc. with over 25 years of experience. Rick will be at Parkland College Business Training from 8am to noon March 29, 30 and 31, presenting on “Mapping the Future: Career Transition Workshops.”

The Job Search: What I Want Next
Tue Mar 29     8am-noon

The Resume: Showcasing Your Talents
Wed Mar 30     8am-noon

The Interview: Landing the Job
Thu Mar 31     8am-noon

For more information, contact Business Training at 217/351-2235 or businesstraining@parkland.edu.
[Jessie McClusky-Gilbert, CPP, is program manager for Parkland College Business Training.]

Knowledge Base: DIY Online Technical Support

It’s no surprise that Parkland students take online classes for the convenience they offer: Students can work during the day and take their classes at night—at home, in their pajamas. However, taking classes this way can create an issue when students run into problems of a technical nature and all of the help desks are closed.

That is why Parkland now offers a unified support desk and a 24/7 DIY (do-it-yourself) knowledge-base that is full of articles to help students with simple technical issues. Here are some ways you can use the knowledge base:

Example 1: Say you forgot your password. You can go to http://kb.parkland.edu and type “forgot password” into the search bar (see below) and click Search.

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You’ll find that the results link you to an article titled Resetting your ParklandOne password. Click the article link, and you’ll get a step-by-step guide, including visuals, that walks you through the process.

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The nice thing about the ParklandOne program is that when you forget the password, the reset will be good for all Parkland systems (Wi-Fi, student email, and my.Parkland; Cobra Learning will be added to this list in December 2015).

You can also search for Cobra Learning assistance as well. The search engine for the knowledge-base will search WITHIN the article as well…so even if you don’t know the exact terminology of the issue, you should be able to get a smaller number of articles from which to choose to get a resolution.

Example 2: Say you lost your Internet connection while taking a timed quiz in Cobra Learning! If you go to the knowledge-base search and type in “lost Internet connection”, it will give you a link to an article titled Cobra Learning – Tips for Taking Quizzes (see below).

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In this article, you can find steps on how to try to regain entry into a quiz after losing Internet connection or if your browser freezes up, as well as other recommended tips for taking quizzes in Cobra Learning.

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So, while we can’t offer you 24/7 tech support, we can offer you the next best thing: a knowledge-base with articles written specifically for Parkland users and arranged in a way that is easy to search and locate the assistance you need when you need it.

We are always open to requests for additional article topics, so if you can’t find your answer, let us know, and we’ll work to create one and add it for future reference.

 

[Lori Wendt is the online support specialist for the Professional Development and Instructional Technology department at Parkland.]