New Tech Service Desk to Open March 30!

On Monday, March 30, the face of IT helpdesk support at Parkland College is going to change.

Campus Technologies is pleased to announce the creation of the new Tech Service Desk, a centralized, one-stop shop that will provide timely and effective firstline technology support for students, faculty, and staff.

The current STAR (Student Technical Assistance and Resources) and Campus Technologies Hotline (for faculty and staff) will come together under this new umbrella and will be located in Room A184, with a satellite location in the Parkland Library. (See below for  hours of operation and contact information.)

Now, everyone in the College will have a centralized location to go to for all of their technical needs, including issues related to email, Wi-Fi, Cobra, my.parkland, and Colleague.  There will be one phone number, one website, and one email address, plus extended helpdesk hours and a searchable KnowledgeBase tool. This tool will be a repository for all IT-related information.

The new Tech Service Desk will strive for excellent communication with the College and is a critical part of Parkland’s overall IT service delivery strategy, which was put in place by Chief Information Officer (CIO), Amin Kassem.

OPEN HOUSE: We welcome you to stop by Room A184 on Wednesday, April 8, 2-4 p.m.,  to celebrate the opening of the new Tech Service Desk!

                    *** Beginning Monday, 3/30/2015!  ***

Tech Service Desk Hours (A184)
Mon-Thu 7:30 a.m. – 6 p.m.
Fri 7:30 a.m. – 5 p.m.

Tech Service Desk Satellite Hours (Library)
Mon-Thu 10 a.m. – 2 p.m.; Fri 10 a.m. -Noon

**Combined support email address – techhelp@parkland.edu
**Combined support phone number – 217/353-3333
**Release of the Parkland KnowledgeBase (version 1) – http://kb.parkland.edu
(TechHelp and KnowledgeBase websites will be easily accessible from the front page of my.parkland)

Sexual Assault: “It’s On Us” to Start Talking

College is a place to learn, right? Well, what if the topics we begin to learn about make us feel uncomfortable? Is it okay to ignore those topics? Or should we press on and educate ourselves by learning why those topics make us uncomfortable?

Like many colleges across the United States, Parkland College has decided that the topic of sexual assault is one we can no longer ignore—in our classrooms or other social places. Last September, President Obama and the White House launched the It’s On Us campaign, asking Americans to pledge the following:

To RECOGNIZE that non-consensual sex is sexual assault.
To IDENTIFY situations in which sexual assault may occur.
To INTERVENE in situations where consent has not or cannot be given.
To CREATE an environment in which sexual assault is unacceptable and survivors are supported.

This pledge is a call to action for men and women at Parkland not to be bystanders to sexual assault in our community.

On January 28 at noon, Student Life is bringing a free, interactive improv show to the Parkland Theatre. Sex Signals uses humor and audience participation to educate us on what can lead to sexual assault and how our actions can improve our relationships.

Sex-Signals-Flyer-e1380055525101-294x300Please plan on attending the show to begin this important conversation at Parkland College. If you would like to sign the pledge, go to: http://itsonus.org

It’s not too late to fly!

While Parkland courses have started already, it’s not too late to take a flight course.

The 13-week AVI 101 course starts Monday, February 2. Deadline for registration is 11:59 p.m. Tuesday, January 27.

UIUC aerospace engineering students tell us that learning to fly is a great resume builder, and it sets them apart from the competition.
International students tell us that learning to fly while in the U.S. is a once-in-a-lifetime experience.

Learning to fly an airplane will increase your confidence and present a challenge that is truly rewarding. You might also find the path to a new career.

Ready to take flight? Give us a call right now and we’ll help you get started.

Parkland College Institute of Aviation at the University of Illinois
Natalie Health
Administrative Assistant
Willard Airport
217/353-2171
www.parkland.edu/aviation

Veterans: Discover Your ‘Voice’ at New Book Group

I read a New York Times article last year by Iraq War veteran Phil Klay, winner of the National Book Award and one of the authors we will read from during the new Veterans Book Group, coming next week to Parkland College. A paragraph from Klay’s article speaks to the crux of this project:

“If we fetishize trauma as incommunicable, then survivors are trapped—unable to feel truly known by their nonmilitary friends and family. At a recent Veterans Day performance put on by Arts in the Armed Forces, Adam Driver, the organization’s founder, a former Marine turned actor, spoke of his feelings of alienation after leaving the corps. ‘Not being able to express the anger, confusion and loneliness I felt was challenging,’ he said, until theater exposed him ‘to playwrights and characters and plays that had nothing to do with the military, that were articulating experiences I had in the military, that before to me were indescribable.'”

Klay goes on to state, “It’s a powerful moment, when you discover a vocabulary exists for something you’d thought incommunicably unique.” We believe this is what literature can do, and it’s what we hope to provide book group participants: a safe place to read about others’ experiences about war and discuss their own.

John Fundator and I will serve as co-facilitators for the group.  A senior communications specialist with the University of Illinois Foundation, John served in the U.S. Army (1977–1981) and the Illinois Army National Guard (1981–1998).  He was a weekend soldier in the Guard when he was called up for a yearlong deployment during the Bosnia conflict of the early 1990s. John was part of a public affairs unit and wrote about the conflict for that year.

John had a wife (me!) and three small children (6-year-old twins and a one-year old) at home during that time. This gives us some understanding of the difficulty of separation many vets and their families feel. My position as full-time professor of humanities at Parkland will bring a literary background to the book discussions that we hope vets will also find useful.

No matter your age or military experience, as a veteran, you are welcome to take part in this free book group! We’ll read works from various eras, ranging from Stephen Crane’s Civil War-era short story, The Veteran, to Ernest Hemingway’s Soldier’s Home, a narrative of one young World War I veteran’s return to civilian life. We’ll even read recently published selections by Klay, whose writing reflects the wartime and post-war experiences of contemporary combat veterans.

The National Endowment for the Humanities has generously provided funding for this book group in conjunction with its initiative, Standing Together: The Humanities and the Experience of War. The initiative aims to promote understanding of the military experience and to support returning veterans.

We invite you to become part of the Veteran’s Book Group at Parkland by contacting the Illinois Humanities Council’s Matt Meacham at mwm@prairie.org or 312/422-5589.

****

“Standing Together: A Veterans Book Group”
January 27, February 10, February 24, and March 10
5:30 to 7 p.m.
Parkland College Student Union, Room U230
Hosted by the Illinois Humanities Council (IHC), Parkland College, and Crosspoint Human Services

Go ahead, get ahead.